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Privacy Policy

Effective Date :
 

Acetrot (“we”, “our”, “us”) is committed to protecting personal data and ensuring responsible data processing practices.

This Privacy Policy is designed in accordance with the Digital Personal Data Protection Act, 2023 (India) and aligns with internationally accepted privacy principles such as purpose limitation, data minimisation, and accountability.

Scope

This policy applies to:

  • Visitors of our website
  • Individuals submitting inquiries or forms
  • Users interacting with our platforms or services

This policy does not override any specific contractual agreements executed with clients.

Information We Collect

a. Information Provided by Users
  • Name and contact details (email, phone)
  • Company or organisation details
  • Project requirements or inquiries
  • Any additional information voluntarily shared
b. Automatically Collected Information
  • IP address
  • Device and browser information
  • Website interaction data
  • Referral and navigation data

Purpose of Processing

We process data strictly for legitimate business purposes, including:

  • Responding to inquiries and communications
  • Evaluating and executing projects
  • Improving website performance and user experience
  • Ensuring system security and preventing misuse

We do not use personal data for resale or unauthorised marketing activities.

Legal Basis of Processing

We process data based on:

  • User consent
  • Legitimate business interests
  • Compliance with legal obligations

Data Sharing & Disclosure

We may share information with:

  • Infrastructure providers (hosting, cloud services)
  • Analytics and communication tools
  • Legal or regulatory authorities where required

We ensure that such sharing is limited, necessary, and aligned with data protection principles.

Data Security

We implement reasonable technical and organisational safeguards, including:

  • Secure hosting environments
  • Controlled access to data
  • Encrypted communication protocols
  • Monitoring and system-level safeguards

However, no digital system can guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary for:

  • Service delivery
  • Operational purposes
  • Compliance with legal obligations

Data Subject Rights

Subject to applicable law, individuals may request:

  • Access to their data
  • Correction or deletion
  • Withdrawal of consent

Requests may be sent to: [email protected]

Third-Party Services

Our systems may integrate third-party tools.

We are not responsible for their independent data practices.

Limitation Of Responsibility

Acetrot is not responsible for:

  • Misuse of data by users or third parties
  • Breaches caused by external systems or integrations
  • User negligence in sharing sensitive information

Updates

We reserve the right to update this policy.